System Analyst

Posting Details

Position Information

Working Title System Analyst
Classification Title Administrative Analyst/Specialist - Ex I
Job Summary

The Financial Aid & Scholarship Office processes over 50,000 applications annually and offers over $220M in federal, state and institutional aid to an estimated 72% of the student population. The incumbent provides a wide range of support to the day to day administration of these funds; such as running necessary operational reports, sending regular student communications, updating the imaging & workflow system for new Aid Year (AY) start-up, and implementing improvements to existing business processes.
The Analyst works under the direct supervision of the Assistant Manager, Financial Aid Systems and supports IT-based business processes in the Financial Aid & Scholarship Office. This includes developing and maintaining knowledge of the financial aid and the various processes that support operations. In this capacity the incumbent performs the following:
• Assists with detecting and identifying problems and deficiencies in Financial Aid technology systems (i.e. PeopleSoft, OnBase)
• Assists in providing functional support for the financial aid modules of PeopleSoft CMS system and OnBase Image & Workflow system
• Writes and maintains documentation for user guides, instructor guides and procedural guides
• Provides support for OnBase Imaging & Workflow for the Financial Aid & Scholarship Office

FLSA Exempt - This position is covered by health benefits, and is exempt, (not eligible for overtime compensation) according to the Fair Labor Standards Act.
Classification Salary Range

$3,897.00 – $6,453.00 monthly

Hiring Range $3,897.00-$4,092.00
Salary Grade/Range 2
Step N/A
Is this position Hourly or Intermittent? No
Regular or Temporary Temp
Full Time or Part Time Full Time
Pay Plan 12
Work Hours Monday-Friday, 8am-5pm; Hours may vary depending on department need
Department Information

Our mission to our students is to help students and in many cases their families to search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations.

Minimum Qualifications

Entry into this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices and methods. This foundation would normally be obtained through a bachelor’s degree and /or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative, policies, procedures, practices, or programs.

Required Qualifications

1. Experience in independent performance of varied or specialized administrative and analytical duties and/or service as a program administrator. Work is reviewed against goals and involves independently planning and performing research and participating in the development, alteration, implementation, and evaluation of the organizational units and/or program’s policies and procedures.

Knowledge, Skills, & Abilities
2. Ability to contribute to the completion of broader and more complex organizational or program projects and goals. Often provides project leadership or represents the work unit on key projects within and outside the organization.
3. Ability to analyze and address problems using reasoning and the interpretation and application of theories and principles to develop and recommend alternatives and best courses of action.
4. Ingenuity in determining methods to achieve programmatic goals and develop and implement program policies required.
5. Work requires coordination with individuals at all levels within the organization. As needed, acts as a representative to outside entities.
6. As required, day-to-day program or work unit operations are overseen and lead work direction to administrative staff, including accountability for results, is provided while promoting and maintaining a team environment.
7. Working knowledge of general practices, program, and/or administrative in higher education with basic knowledge of and ability to apply fundamental concepts.
8. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the day to day operations of running queries and mastering job sets for applicable program (s).
9. Ability to fully utilize Microsoft excel and other tools to analyze data and make accurate projections using business mathematics and basic statistical techniques.
10. Ability to apply consultative skills to assess user needs.
11. Ability to organize and manage multiple complex projects and prioritize and perform work assignments effectively.
12. Ability to make independent decisions and exercise sound judgment.
13. Ability to compile, write, and present reports related to program or administrative specialty.
14. Ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.
Conditions of Employment
- Ability to pass background check

Preferred Qualifications

15. Understand and work effectively with Peoplesoft, XML Publisher, Microsoft Office, Microsoft One Note, IP, FTP and OnBase Imaging and workflow.
16. Working knowledge of data and imaging processing concepts, procedures and techniques
17. Able to apply the principles and practices of technical problem solving
18. Demonstrated comprehension of the principals and practices of software, databases, and imaging
19. Experience working with computer technology systems in higher education

Physical Demands
Required Licenses/Certifications
Is Background Check Required Yes
Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Eligibility Verification

Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S.

Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2, 5, 7, and 9 will be given first consideration in the recruitment.
Conflict of Interest

The duties of this position include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, an on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

California Child Abuse and Neglect Reporting Act

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification. For additional information, visit

Posting Detail Information

Posting Number AS0244P
Number of Vacancies 2
Open Date 03/08/2018
Close Date
Open Until Filled Yes
First Priority Review Date 03/22/2018
Special Instructions to Applicants

For questions regarding this search, contact:

Contact Name Employment Services
Contact Phone 916-278-6326
Contact Email

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please select the highest level of education obtained.
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelor's Degree
    • Master's Degree
    • Doctoral or Professional Degree
    • Some college
    • None of the above
  2. * Please describe the software in which you are proficient, including PeopleSoft, XML Publisher, Microsoft Office (Excel specifically), Microsoft One Note, IP, FTP and OnBase.

    (Open Ended Question)

  3. * Please describe a situation where you used consultative skills to access and resolve technical or operational issues.

    (Open Ended Question)

Documents Needed To Apply

Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
Optional Documents
  1. Letter of Recommendation