Residence Life Coordinator

Posting Details

Position Information

Working Title Residence Life Coordinator
Classification Title Student Services Professional II
Job Summary

Under lead work direction of a Student Services Professional III, the Student Services Professional II performs moderately complex professional student service work. Assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. This generally requires: planning; both interviewing and counseling techniques; judgment to recommend solutions to problems and changes in program procedures; and/or acting as spokesperson within the area of expertise.

This role requires use of sound independent judgment while dealing with moderately complex student service problems. It demands the utilization of effective interpersonal skills with both individuals and groups, to be flexible and versatile, to use tact and sensitivity and to apply effective analytical skills in assisting with the preparation of documentation, mandatory reporting and program assessment.

The purpose of this work is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers.

Housing and Residential Life (HRL) is a non-general fund, self-support program with approximately 1,700 on-campus beds housing a mix of first-year through graduate school students with 6 residence halls and 1 dining center; 43 full-time employees, 50 paraprofessional staff, approximately 150 student staff. HRL includes a First-Year Experience Program and Residential Theme Floors and a full Summer Conference Program.

The Residence Life Coordinator is responsible for the development of a positive community atmosphere in the living environment conducive to student development and academic success.
The Residence Life Coordinator is responsible for implementing and carrying out the Housing University conduct model. The Coordinator will work with the Coordinator of Residence Hall Conduct on conduct issues.

The Residence Life Coordinator will generally serve as the first responder regarding safety, crisis, and emergency situations in the residential community. The incumbent will oversee the daily building administration, procedures, and operation of their hall. In addition, this position will serve in a variety of capacities working on projects, committees, and tasks.

The Residence Life Coordinator has responsibility for direction and leadership of 1-2 residence halls including providing lead work direction to 6-14 Resident Advisors, 8-10 Desk Assistants, graduate students and 1-2 Program Assistants. The incumbent is also responsible for advising Hall Council and performing academic advising.

FLSA Exempt - This position is covered by health benefits, and is exempt, (not eligible for overtime compensation) according to the Fair Labor Standards Act.
Classification Salary Range

$3,935.00-$5,595.00 monthly

Hiring Range $3,935.00-$5,485.00 Monthly
Salary Grade/Range 1
Step N/A
Is this position Hourly or Intermittent? No
Regular or Temporary Temp
Full Time or Part Time Full Time
Pay Plan 12
Work Hours This is a full-time, live-in position, ending on or before June 30, 2019. Renewable annually up to a maximum of three consecutive years.
Department Information

Offering various and diverse living and learning experiences, the Housing and Residential Life Office is an integral part of the educational mission of Sacramento State. As such, the office strives to create a welcoming and stimulating environment that prompts students to participate in co-curricular activities which promote life and leadership skills, social responsibility, and academic success.

Minimum Qualifications

Knowledge and Abilities:
Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Required Qualifications

1. University student services experience (e.g. advising, admissions, residential life, student programming or development)
2. Experience working with students from various ethnic and socioeconomic backgrounds

Knowledge, Skills, Abilities
1. Ability to independently prioritize, plan and organize work in a fast-paced environment
2. Strong interpersonal skills and the ability to provide direct programs and/or services to a diverse student population
3. Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment
4. Ability to compile, prepare, write, and review reports
5. -Ability to prepare and give presentations
6. Proficiency using standard office software packages (e.g. Microsoft Office Suite)
7. Familiarity working with school-based record/data systems/software (example: PeopleSoft)
8. Ability to understand, interpret and apply moderately complex rules, regulations and procedures
9. Ability to maintain confidentiality
10. Ability to train and provide lead work direction to others (i.e. student employees)

Work Schedule Requirements
11. Ability to work a flexible schedule including evenings, weekends and holidays
12. Ability to live on-campus and participate in an on-call duty rotation

Preferred Qualifications

13. Master’s degree in Higher Education or related field
14. Experience working with students considered to be “at risk”
15. Experience in a college or university Housing and Residential Life program beyond the Resident Advisor level
16. Experience working with theme/learning communities or first year experience programs.
17. Experience with programming, crisis management, community development, conduct and/or administration
18. Knowledge of live-in requirements and the challenges that go with living on campus
19. Knowledge of and ability to respond to safety and emergency situations

Physical Demands
Required Licenses/Certifications
Is Background Check Required Yes
Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Eligibility Verification

Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S.

Hiring Preference Not Applicable
Conflict of Interest

The duties of this position include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, an on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

California Child Abuse and Neglect Reporting Act

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit:

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit:

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification. For additional information, visit:

Posting Detail Information

Posting Number AS0230P
Number of Vacancies 2
Open Date 02/14/2018
Close Date
Open Until Filled Yes
First Priority Review Date 03/14/2018
Special Instructions to Applicants

This is a full-time, live-in position, ending on or before June 30, 2019. Position will begin in summer or late spring. Renewable annually up to a maximum of three consecutive years.

For questions regarding this search, contact:

Contact Name Employment Services
Contact Phone 916-278-6326
Contact Email

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • CSU Careers Website
    • CalJobs Website
    • Agency Referral
    • Advertisement/Publication
    • Current eReferral
    • Website
    • HERC Website
    • Newspaper ad

Documents Needed To Apply

Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
Optional Documents
  1. Letter of Recommendation