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Graduate Recruitment and Admissions Coordinator

Please see Special Instructions for more details.

Applicants selected for interview will be required to develop and deliver a presentation during the interview.

Posting Details

Position Information

Working Title Graduate Recruitment and Admissions Coordinator
Classification Title Student Service Professional III
Job Summary

The Graduate Recruitment and Admissions Coordinator works in the College of Business Administration (CBA), Associate Dean for Academic Programs Office (ADAP), MBA Program Services Unit (MPS). The incumbent reports directly to and works closely with the coordinator of the MBA Program Services Unit.

The MBA Program Services Unit serves prospective and current students, applicants, and alumni in the CBA MBA program through recruitment and welcome events and programs, academic advising, academic support, recognition of student achievement, professional development events, networking opportunities, co-curricular engagement, and daily communications. The MPS unit is also responsible for student recruitment, admissions, increasing enrollment of underserved and underrepresented groups, student retention, and alumni relations.

The Graduate Recruitment and Admissions Coordinator is responsible for the analysis and daily operations of the MPS’s recruitment and admission processes, management and implementation of recruiting and outreach events, outreach to on and off campus partners, data collection through a variety of sources, and preparation of reports that document, analyze and measure the impact of MPS recruiting and admission strategies. The Graduate Recruitment and Admissions Coordinator will participate in the development and implementation of MPS CBA policies and procedures, manage the team responsible for primary communication with prospective students and applicants, and will have direct contact with off-campus constituents. This position provides strategic outreach and recruiting efforts at the local, regional, national, and international level to promote the state side graduate programs and to increase enrollment. This position creates a strategic recruitment plan and designs and implements student recruitment/program promotion and events.

The Graduate Recruitment and Admissions Coordinator will provide comprehensive advisement in one on one and group settings to MBA prospective students and applicants, which requires (1) analyzing often complex and/or sensitive situations, (2) determining the client’s needs, and (3) independently deciding how they may best be met. The position is also responsible for upholding and maintaining the high standards of the University and CBA’s programs. The Graduate Recruitment and Admissions Coordinator works independently in acquiring information, evaluating multifaceted concerns, and making decisions, which can directly influence an applicant’s admissions decision.

FLSA Exempt - This position is covered by health benefits, and is exempt, (not eligible for overtime compensation) according to the Fair Labor Standards Act.
Classification Salary Range

4,288 – 6,109 monthly

Hiring Range 4,288 - 6,109 monthly
Salary Grade/Range 1
Step N/A
Is this position Hourly or Intermittent? No
Regular or Temporary Regular
Full Time or Part Time Full Time
Pay Plan 12
Work Hours Monday-Friday, 9am-6pm; some nights and weekends as needed to meet business need.
Department Information

The California State University, Sacramento – College of Business Administration (CBA) develops engaged, responsible, and inclusive leaders that enrich communities around the world. The Faculty in the CBA are committed to providing the highest quality of education and serving as resources to its students. Founded in 1947, the CBA offers four graduate degrees and one undergraduate degree. The CBA has been accredited by the Association to Advance Collegiate Schools of Business (AACSB), the world leader in business school accreditation and a hallmark of excellence achieved by only 5% of colleges worldwide, since 1963. The CBA is located in California’s vibrant capital city, Sacramento.
Sacramento is one of the most diverse cities in the country that boasts a mediterranean climate with an average of 265 days of sunshine a year. Foodies love the fresh ingredients and inspired dishes of the local Farm-to-Fork movement, outdoorsy types float on the two great rivers or hike along the American River Parkway, cultural connoisseurs embrace the city’s bustling nightlife and arts events. Sacramento is also located within two hours of San Francisco, Napa Valley, and Lake Tahoe.

Minimum Qualifications

Knowledge and Abilities: Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.
Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.

Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Required Qualifications

1. Experience in outreach, recruitment, marketing or public relations.

Knowledge, Skills, Abilities
2. Ability to apply high degree of judgement, persuasiveness, imagination, professional skills, and knowledge in graduate student recruitment and admissions, as well as a general understanding of the interrelationships and the need for coordinated action within the total Student Services program.
3. Understands outreach, recruiting and admission needs/trends, and develops approaches for possible implementation to meet these needs.
4. Knowledge of basic academic advising procedures, activities and organizational structures of a university or similar organizations.
5. Excellent written and oral communication skills; ability to deliver a variety of presentations in small and large group environments.
6. Strong interpersonal skills and the ability to initiate and manage relationships with internal and external stakeholders.
7. Ability to perform data collection, online surveys, analysis and report writing.
8. Skills in program management.
9. Ability to make decisions in individual cases to resolve problems where guidelines and precedents do not exist; independently determine approaches and techniques to utilize in advisement situations, and within established parameters, independently determine services and other resources to be provided individuals or groups of clients; and recommend changes on varied matters both within and outside the area of specific assignment.
10. Expertise in use of Microsoft Office Suite and web-based programs and software, and working knowledge of professional networking sites such as LinkedIn and Facebook.
11. Ability to act independently, maintain confidentiality, and work effectively with diverse individuals and groups.
12. Skills in sensitivity to the needs of the individuals and of the groups contacted; insight and a sound understanding of some of the cause and effect relationships that exist in a university or similar organization.
13. Ability to adjust approaches and techniques in the face of unpredictable responses and rapidly changing circumstances.
14. Experience with event planning and management.
15. Ability to travel and work early mornings, evenings and weekends as needed for special events.

Conditions of Employment
- Ability to pass background check.

Preferred Qualifications

16. A Master’s degree in Business, Counseling, Clinical Psychology or a job‑related field
17. Experience reviewing student applications and providing advising to prospective students.
18. Experience coordinating and conducting student outreach and recruitment events.
19. Prior experience with Customer Relations Management (CRM) systems such as Common Management Systems (CMS, Salesforce/Hobsons or similar).
20. Experience or familiarity with University academic and computing environments, e.g. Financials, Human Resources, Student records, and CMS.
21. Ability to perform routine updates to website content using online web content editing software (Cascade).
22. Experience researching, collecting and analyzing data to identify emerging trends and opportunities in graduate recruitment and application.
23. Experience working with students in higher education.
24. Experience with recruiting from target groups such as underserved and underrepresented populations.
25. Experience with reviewing student academic records and relating them to course requirements.
26. Experience reviewing student transcripts and familiarity with graduate-level curriculum.

Physical Demands
Required Licenses/Certifications

27. Possess valid driver’s license and maintenance of good driving record

Is Background Check Required Yes
Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Eligibility Verification

Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency ( ie. H-1-B Visa).

Hiring Preference Not Applicable
Conflict of Interest

The duties of this position include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, an on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

California Child Abuse and Neglect Reporting Act

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification. For additional information, visit

Posting Detail Information

Posting Number AS0144P
Number of Vacancies 1
Open Date 11/01/2017
Close Date
Open Until Filled Yes
First Priority Review Date 11/27/2017
Special Instructions to Applicants

Applicants selected for interview will be required to develop and deliver a presentation during the interview.

For questions regarding this search, contact:

Contact Name Employment Services
Contact Phone 916-278-6326
Contact Email

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please select the highest level of education obtained.
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelor's Degree
    • Master's Degree
    • Doctoral or Professional Degree
    • Some college
    • None of the above
  2. * Please describe your experience with recruiting and marketing.

    (Open Ended Question)

  3. * How many years of work experience do you have in student services programs or related field?
    • More than 5 years
    • 4 to 5 years
    • 1 to 3 years
    • Less than one year
    • No experience

Documents Needed To Apply

Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
Optional Documents