Associate Bursar, Collection Manager

Posting Details

Position Information

Working Title Associate Bursar, Collection Manager
Classification Title Administrator I
Job Summary

Under the direction of the Director & University Bursar in the Bursar’s Office, and in collaboration with the Associate Bursar & University Cashier, the incumbent plans, organizes, and directs the University collections, billing, OneCard marketing, and refund processes. This position requires thorough knowledge of all Federal, State, CSU and University regulations and the ability to interpret and apply these rules as they relate to the functions of the Bursar’s Office. This position develops and maintains an effective working relationship with campus departments, the chancellor’s Office, Federal, State, and other agencies. This position is also responsible for promoting the services provided by the Bursar’s Office.

FLSA MPP - This position is defined in the Management Personnel Plan (MPP) of the California State University. It is excluded from the collective bargaining process and is exempt from overtime provisions of FLSA. This position is covered by health benefits.
Classification Salary Range

$2,502 – 8,818 monthly

Hiring Range $2,502 - 8,818 monthly
Salary Grade/Range 1
Step N/A
Is this position Hourly or Intermittent? No
Regular or Temporary Regular
Full Time or Part Time Full Time
Pay Plan 12
Work Hours Monday-Friday 8 am-5 pm; other hours as required
Department Information

The Bursar’s Office is the main artery for the majority of financial activity at the University and is committed to excellent customer service, staff development, quality improvement and system enhancements to best serve our current and future students, staff, faculty and campus community. We are comprised of 20 dedicated staff members providing cashiering, disbursement, billing, collections and refund services.

The Bursar’s Office counter at Lassen Hall 1001, commonly referred to as the “Cashier’s Office,” is committed to servicing students, staff and faculty with their cashiering needs, such as registration payments, parking permits, and other fees owed to the University. We also disburse all types of checks, including financial aid, payroll and vendor checks. We have also recently added OneCard Services to our operations.

Next door in Lassen Hall 1003 we have a dedicated team specially trained for all collections and billing for the University. Our collection team works with the State of California and various collection agencies to recover funds owed to Sacramento State. We also help with special tuition fee programs such as fee sponsors and fee waivers. The refund team processes all types of registration fee and departmental fee refund checks. We also conduct group and one-on-one money management sessions as part of our Your Money Matters! program.

Minimum Qualifications
Required Qualifications


1. Bachelor’s degree or equivalent in Accounting, Finance, Business Administration or other related degree. (Possession of additional qualifying experience may be substituted for the required degree on a year-for-year basis)

2. Three years of experience in student billing, cash management, collection and/or business office experience.

3. Experience training and managing staff; including scheduling and workload assessment.

Knowledge, Skills, Abilities
4. Knowledge of Financial Aid programs and State, Federal, CSU, and University regulations and procedures pertaining to accounts receivable, billing, refunds, and the collection of debt.
5. Excellent communication skills and the ability to develop successful working relationships in a diverse environment.
6. Ability to perform research and resolve complex financial issues.

Preferred Qualifications

7. Experience with Common Management System (CMS PeopleSoft) Student Financials and Common Financial System (CFS PeopleSoft) Finance.
8. Experience with Data Warehouse systems.
9. Experience with Third-Party Billing systems, skip tracing systems & processes, and credit reporting software.
10. Experience with financial literacy programs and/or events.
11. Experience with public speaking to varied populations.

Physical Demands
Required Licenses/Certifications

Valid California Driver’s License and maintenance of safe driving record required.

Is Background Check Required Yes
Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Eligibility Verification

Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S..

Hiring Preference Not Applicable
Conflict of Interest

The duties of this position include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, an on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

California Child Abuse and Neglect Reporting Act

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification. For additional information, visit

Posting Detail Information

Posting Number AS0158P
Number of Vacancies 1
Open Date 10/25/2017
Close Date
Open Until Filled Yes
First Priority Review Date 11/08/2017
Special Instructions to Applicants

For questions regarding this search, contact:

Contact Name Employment Services
Contact Phone 916-278-6326
Contact Email

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply

Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
Optional Documents
  1. Letter of Recommendation