Academic Credit Registration/Records Coordinator

Posting Details

Position Information

Working Title Academic Credit Registration/Records Coordinator
Classification Title Administrative Support Coordinator I
Job Summary

Under the general direction of the Enrollment Services Director, the incumbent is responsible for scheduling class sections in CMS for academic credit special session and extension programs, Winter Intersession and Continuous
Enrollment, including day/time meeting patterns, adjustment codes, fee and accounting information. Working with academic credit program staff, the incumbent reviews and updates course and financial information in C2K related to the academic credit courses and Winter Intersession courses. Using reports created from C2K, the incumbent maintains course information on the Master Calendar that is needed for the generation of class lists and grade reports.

Additionally, the incumbent provides assistance to students who are registering for regular, contract, residence credit extension courses, External Degree courses, Winter Intersession, Open University and Continuous Enrollment courses by receipting payments, processing registrations, providing course information or fielding questions to the appropriate programmer. The incumbent balances and submits daily CashNet deposits for payments and maintains records of all student enrollments and transactions. The incumbent also is responsible for assisting faculty and students navigating through My Sac State, Student Center and Faculty Center. The incumbent will assist faculty and
students in problem solving.

FLSA Non-Exempt - This position is covered by health benefits, and is non-exempt, (eligible for overtime compensation) according to the Fair Labor Standards Act.
Classification Salary Range

$2,846-$4,619 monthly

Hiring Range $2,846-$4,619 monthly
Salary Grade/Range 1
Step N/A
Is this position Hourly or Intermittent? No
Regular or Temporary Temp
Full Time or Part Time Full Time
Pay Plan 12
Work Hours Monday - Friday, 8:00AM-5:00PM, schedule may vary based on department needs.
Department Information

Minimum Qualifications

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Required Qualifications

1. Experience with registration/order processing (telephone, fax, on-line), payment processing (checks and bankcard terminal), statement and confirmation processing (mailings) and financial reconciliations (bank deposits).
2. Experience working with database and data entry with high accuracy
3. Experience providing clerical and administrative support functions

4. Working knowledge of budget policies and procedures.
5. Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections
6. Ability to draft and compose correspondence and standard reports.
7. Ability to organize, manage and implement multiple projects or assignments
8. Interpersonal skills to interact effectively with all levels of staff and external constituencies
9. Strong customer service skills
10. Good communication skills (written and verbal).
11. Organizational and time management skills to prioritize and multi-task, meet goals
12. Team oriented

Preferred Qualifications

13. Experience working in a higher education environment
14. Knowledge and experience in continuing education.
15. Experience working with faculty, staff, and students.
16. Knowledge of CSU software applications such as Common Management System (CMS); Continuity Spectrum (C2K).

Physical Demands
Required Licenses/Certifications
Is Background Check Required Yes
Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Eligibility Verification

Selected Candidates must furnish proof of eligibility to work in the U.S.

Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2, 5, 7, and 9 will be given first consideration in the recruitment.
Conflict of Interest

The duties of this position include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, an on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

California Child Abuse and Neglect Reporting Act

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification. For additional information, visit

Posting Detail Information

Posting Number AS0020P
Number of Vacancies 3
Open Date 06/21/2017
Close Date
Open Until Filled Yes
First Priority Review Date 07/06/2017
Special Instructions to Applicants

Reposted because 3 positions now available as opposed to 2.

For questions regarding this search, contact:

Contact Name Employment Services
Contact Phone 916-278-6326
Contact Email

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of experience do you have with data entry?
    • 10 or more years
    • 5-9 years
    • 3-4 years
    • 1-2 years
    • Less than one year
    • No experience
  2. * How many years of experience do you have in this type of position?
    • 10 or more years
    • 5-9 years
    • 1-4 years
    • Less than one year
    • No experience
  3. This position requires a quality customer service philosophy. Tell about a time when you were able to deliver quality customer service.

    (Open Ended Question)

Documents Needed To Apply

Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter
Optional Documents